Prestige Casino: payouts, bonuses and games

How a withdrawal is paid

A withdrawal is requested in the Prestige Casino cashier once any active bonus has been wagered through, and the request is then placed in a pending period during which the identity documents are checked and the amount is reserved. The payout is returned to the method that was used for the deposit wherever that method supports it, which is the reason a card or an e-wallet is preferred to a voucher at the very first deposit.

Cards and bank transfers are credited within three to seven business days after the pending period has ended, while Revolut, BLIK, Skrill, Neteller and MiFinity are credited within about two to three days, and a cryptocurrency payout is usually completed within two days. A balance larger than the amount processed in ten business days is paid in several parts, so a large win is spread over more than one month by the Prestige Casino cashier rather than by the player.

Verification before the first payout

Fiat players are verified when the first withdrawal is requested, and the files are processed within up to five business days once they have been received in a clear format. A request whose documents have not arrived within its forty-eight-hour pending period is cancelled and returned to the balance, which is why the files are uploaded during the welcome week rather than on the day a payout is wanted.

An account funded in cryptocurrency is allowed to play as soon as it has been opened, whereas a fiat account records the full name, the date and place of birth, a telephone number, an address and the payment method at registration. One account per person is permitted, and accounts that share an e-mail address, a telephone number, an IP address, a household address or a device are treated as duplicates and closed.

Deposits

Every fiat method accepts a deposit from the amount in the table and credits it at once, while a cryptocurrency deposit is credited as soon as the transaction has been initiated on the blockchain and converted by Coinspaid into a fiat equivalent that is used for play. A deposit made in a currency that is not available at that moment is converted into euros at a rate comparable with the one used by banks.

The welcome package in three deposits

The welcome package at Prestige Casino is attached to the first three deposits, each of which is chosen in the account before the money is sent, and the free spins are credited together with the bonus. A spin of the Wheel of Luck is added two hours after the first deposit, and no promo code is used at any step.

The turnover is thirty-five times the deposit, the bonus and the free-spin winnings added together, which means a first deposit of one hundred euros produces a turnover of seven thousand euros before a withdrawal is accepted. Slots are counted in full, blackjack, roulette and live tables are counted at a tenth with live blackjack excluded, and the stake while the bonus is active is limited to a fifth of the bonus or eight euros, whichever is lower.

Winnings produced by the bonus are capped at one hundred euros when they are withdrawn, and a withdrawal requested before the turnover is complete cancels the bonus together with the winnings that were made from it. The package is therefore read as paid playing time with a known ceiling, and the second and third steps are taken after the pace of the first turnover has been seen.

Rewards after the welcome steps

Later deposits and play are rewarded by mechanics that are tied to the amount wagered rather than to a calendar, so the value received by an account follows its own volume. The prize wheel returns after every deposit, the login streak and the deposit stamps grow in the background, and the Prestige Casino sportsbook adds a weekly free bet.

• Wheel of Luck: a spin two hours after each deposit, paying a cash jackpot without wagering or bonus funds, free spins and deposit bonuses wagered thirty-five times.
• Daily Rewards: free spins, bonus funds and perks for a daily login with a deposit, with a grand prize on the twenty-fifth day of a streak.
• Deposit Stamps: one stamp per deposit, and five stamps are exchanged for free spins, a bonus or a wheel spin.
• Monday Boost: a sportsbook free bet of €10, €30 or €75 for weekly net losses of at least €100, €250 or €500, credited on Monday by midday GMT.
• The Perks: fifty loyalty levels from Ace to Elite, each releasing free spins, bonus funds or wheel spins.

The VIP Club is made of the Lounge, Velvet, Gold Card and Crown tiers, and priority payments and higher withdrawal limits are granted from the first tier while a personal manager is added at the top. Stakes raised in order to climb a tier usually cost more than the perks return, so the programme is suited to a player whose volume would have been the same without it.

Games

More than five thousand titles are listed in the Prestige Casino lobby, sorted by studio, category, new releases and popularity, and most of them are opened in demo mode after login while the live tables and the sportsbook are played with real money only. The seven studios named by the operator are Evolution, Pragmatic Play, NetEnt, Betsoft, BGaming, Hacksaw Gaming and Novomatic.

Slots and jackpots

Video slots, classic reels, Megaways titles, feature-buy games and progressive jackpots are supplied by the six slot studios, and because slots are counted in full towards bonus turnover, a welcome bonus is normally cleared on them. A jackpot title is judged by its base paytable rather than by the headline prize, which is large because it is rarely hit.

Live tables

Speed Blackjack, VIP Blackjack, Auto Roulette, Gravity Roulette, VIP Baccarat, No Commission Baccarat, Bet on Poker, 6+ Poker, Wheel of Fortune and Instant Lucky 7 are streamed by Evolution and Pragmatic Play Live. A tenth of each live bet is counted towards turnover, no demo mode is offered at a live table, and the stream is better opened on Wi-Fi than on a weak mobile signal.

Table games, crash and scratch cards

Texas Hold'em and Multihand Blackjack are played against the software at a pace set by the player, with blackjack and roulette counted at a tenth and other table games not counted at all. Aviatrix leads the crash games, in which a round is settled within seconds, and 3 Kings Scratch heads the scratch cards, so a round limit decided before the session is the practical control for both formats.

Sportsbook

More than eleven hundred football markets and over fifty sports and esports disciplines are offered on the same balance as the casino, with Bet Builder, in-play markets and an Early Payout rule under which a bet is settled as won once a team leads by two goals in the top five European leagues. Casino bonus funds are not accepted on sports markets, and a fiat deposit is wagered once on the Prestige Casino sportsbook before the deposited amount is withdrawn.

Key facts

The figures below are taken from the operator's terms and the Prestige Casino cashier and are applied to every account in the same way, with the withdrawal limits being the only values that are raised by a VIP tier.

Mobile and support

No app is published, because the Prestige Casino site is opened in the browser of a phone or tablet with the same library, cashier and support as on a desktop, and promotions are delivered by push notification where that has been allowed. A live table is streamed continuously and is better opened on Wi-Fi, whereas vertical slots and the software card games are handled by a mobile connection.

Support is reached through a live chat that is opened after login and by e-mail at support@casinoprestigemail.com, and deposit limits, cool-off periods, self-exclusion and account closure are set by asking support through either channel. Where an answer concerns money or a limit, a confirmation by e-mail is requested, because the written version is the one that is relied on later.